Last updated: March 25, 2026

Comiababy operates this store, website, and the Comia mobile application (the “App”), including all related information, content, features, tools, products, connected devices, and services (collectively, the “Services”), in order to provide you with a curated shopping and product experience.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through the Services, including when you use the Comia mobile app and connected smart devices.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact & Account Information

• Name
• Email address
• Phone number
• Account login credentials

Transaction & Payment Information

• Billing and shipping address
• Payment details (processed securely via third-party providers)
• Order history and transaction data

Device & Technical Information

• Device type, operating system, and app version
• IP address
• Unique device identifiers

Usage & Analytics Information

• App interactions and feature usage
• Website browsing behavior
• Crash logs and performance data

Comia Device & Feeding Data (App-Specific)

When using the Comia mobile app and connected device, we may collect:

• Feeding session data (timers, duration)
• Milk intake measurements
• Session history and logs

This data is used solely to provide core functionality of the product and improve user experience.

Personal Information Sources

We collect personal information from:

• Directly from you (account creation, purchases, app usage)
• Automatically through the Services and App
• Connected devices (Comia smart nursing pillow)
• Service providers and partners

How We Use Your Personal Information

We use your information to:

Provide Core Functionality

• Enable feeding tracking and real-time insights
• Sync data between the Comia device and mobile app
• Maintain your account and history

Operate and Improve Services

• Improve product performance and features
• Analyze usage trends
• Fix bugs and technical issues

Customer Support & Communication

• Respond to inquiries
• Send account-related notifications

Marketing & Advertising (Optional)

• Send promotional communications
• Show relevant advertisements

You may opt out of marketing communications at any time.

Security & Legal Compliance

• Prevent fraud and misuse
• Comply with legal obligations

We do not sell your personal data.

How We Disclose Personal Information

We may share your information with:

• Service providers (hosting, analytics, payments, support)
• Shopify and related infrastructure providers
• Legal authorities if required

All third parties are required to protect your information.

App Permissions & Data Access

The Comia mobile app may request access to:

• Bluetooth (to connect with the Comia device)
• Internet/network access (for syncing and updates)

These permissions are used only for core app functionality and not for unauthorized tracking.

Data Retention

We retain your data only as long as necessary to:

• Provide Services
• Maintain your account
• Comply with legal obligations

You may request deletion at any time.

Children’s Data

The Services are intended for use by adults.
We do not knowingly collect personal data from children under 13.

Security

We use reasonable safeguards to protect your information.
However, no system is completely secure.

Your Rights and Choices

You may have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Opt out of marketing

To exercise these rights, contact us below.

Third-Party Services

We use third-party services (e.g., Shopify, analytics providers) that process data under their own privacy policies.

International Transfers

Your data may be processed outside your country in accordance with applicable laws.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a revised date.

Contact

Comiababy
Email: nechama@comiababy.com
Address: 243 Albany Avenue, Brooklyn, NY 11213, US